How To Edit A Work Order In KBOX

After logging into KBOX at http://kbox.apsbschools.org, select 'Work Orders' > 'Tickets'

KBOX search for ticket by number

1.) To find your previous work order, you may search by it's ticket number, your username, or the device's asset tag
2.) Ensure that your search result is the work order you want to edit
3.) Click on the blue text to open the work order for edits

KBOX edit ticket parameters and information

Make any changes to the work order than you may need and select 'Apply Changes' to stay on this page and view the updated ticket, or 'Save' to save your updates and be redirected to the main ticket page.