How To Request Video Access

IN MOZILLA FIREFOX

Vimeo player open, inspect element option selected

1.) Make a note of the host site
2.) Right-click anywhere on the video
3.) Select 'Inspect Element'

Mozilla Firefox Vimeo player source code

After clicking anywhere in the code element box
1.) Press CTRL+F to open the find search box and type "vimeo"
2.) Ensure the section of code you're looking at begins with "<iframe"
3.) Find the "src=" address of the video and make a note of the numerical video ID

IN GOOGLE CHROME

Google Chrome vimeo player inspect element selected

1.) Make a note of the host site
2.) Right-click anywhere on the video
3.) Select 'Inspect Element'

Google Chrome vimeo player source code

After clicking anywhere in the code element box
1.) Press CTRL+F to open the find search box and type "vimeo"
2.) Ensure the section of code you're looking at begins with "<iframe"
3.) Find the "src=" address of the video and make a note of the numerical video ID

APSB Helpdesk web address

Copy the URL where the video you're trying to view is located

TIME TO EMAIL

Outlook compose window open, email helpdesk

1.) Begin typing APSB to have our Helpdesk email address show up. If it doesn't, just type in helpdesk@apsb.org
2.) In the Subject line, include that you would like us to unblock a video for you and the name of the host site you made a note of
3.) Here is where you should reiterate the name of the host site, give us the URL that points to so we can make sure it works afterward, and the numerical video ID you made a note of
4.) Some sites require a login to view the video, without this information we can't perform critical troubleshooting so please include your account login if you have one